← AI and automation on the register
Is your MSP offering AI and automation?
Your managed IT provider already runs your systems, your data and your Microsoft 365. That makes it one of the best-placed partners to help with AI and automation, and many are starting to offer it. Ask yours where it stands. It takes two minutes, and the answer tells you a lot.
6 providers have told the register so far: 0 exploring, 0 piloting, 6 offering. See who.
1. Find your provider
Searches the register in your browser. Nothing you type is sent to us or anyone else. Not on the register? Type its name anyway and carry on.
2. Send them the question
Edit it as you like. "Open in my email" opens a new message in your own mail program, addressed to nobody: add your provider's address and send. We never see it.
Why ask your MSP
It already holds the keys
AI and automation touch your accounts, permissions, data, Microsoft 365 and security. Your MSP manages all of those today, so it can do this work safely, and support it afterwards.
It knows how you work
It sees your systems and your tickets every week. That is a head start on finding the processes worth automating.
Automations need looking after
They break when connected systems change. Running and fixing systems for a monthly fee is what an MSP already does. See automation as a service.
Every answer is useful
Offering, piloting or exploring: each is a fair answer, and each tells you what to expect. If your provider is not doing this yet, specialists are listed on our sister site, the Automation Agency Directory.
What a good answer sounds like
- They start with your processes and where the time goes, not with a product.
- They want to review data access and permissions before switching on AI assistants.
- They can describe an automation they run for another client, and how they support it.
- They talk about measuring the saving, and about what happens when an automation fails.
- The automations would run in your accounts, documented, and stay yours if you leave.
Background: business process automation · AI strategy · AI implementation
Are you an MSP whose client sent you here?
Tell the register where you stand on AI and automation: Exploring, Piloting or Offering. Write to register@ouridea.ai from an address on your own domain, one word is enough, and it appears on your entry with the date, marked as your own words. It is free, it is not checked by us, and it has nothing to do with the Checked mark. Not listed yet? Ask to be listed, free.